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Yes, you have the right to withdraw from the contract within 14 days without reason. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically takes possession of the appliance of the concluded subscription.
To exercise the right of withdrawal, you must inform us by means of an unambiguous statement (for example in writing, by post, fax or e-mail) that you wish to cancel the contract. You can use the Model withdrawal form, but you are not obliged to do so. To meet the withdrawal period, it is sufficient to send your communication regarding the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the revocation If you cancel the agreement, you will receive all rental payments made up to that time back without delay and in any case no later than 14 days after we have been informed of your decision that you wish to cancel the agreement. We do not reimburse the one time fee. We will pay you back with the same payment method with which you made the original transaction, unless you have agreed to another payment method; in any case, no costs will be charged for the refund. We may withhold the refund until we have received the appliances back or you have provided proof that you have returned the appliances, whichever comes first. You must return or hand over the appliances to us immediately, but in any case no later than 14 days after the day on which you have notified us of your decision to cancel the contract. You are on time if you return the appliances before the period of 14 days has expired. The direct costs of returning the appliances are yours. If we have to pick up the appliance from you again, within the reflection period, we cover setup, delivery, and pickup effort with the one time fee you paid per appliance. You are liable for the depreciation of the appliances resulting from the use of the appliances, which goes beyond what is necessary to determine the nature, characteristics and operation of the appliances. You are also obliged to pay any subscription costs until the moment of termination.
Return address BSH Huishoudapparaten B.V. Taurusavenue 36 2132 LS Hoofddorp