Always a functioning appliance
A water connection (water supply / water outlet) with hose and an grounded electrical outlet. Make sure the hose is long enough. If the hose is not long enough to connect the washer dryer to the water connection, you will need an extension set. Check it before installation. Do you need an extension set? We will arrange it for you. Please indicate it during the order in "step 1 Details", you can use the box "Note (s) for the delivery person".
Good to know:
We connect washer dryer combinations to a pull switch. We create an electrical outler. Quite technical, but it that's why it's important that a pull switch is present when we come to install. Furthermore, from a safety point of view, we are not allowed to modify or make other connections such as a y-junction.
Yes. The amount of the deposit differs per product type. For large products you pay €37.50 deposit, for small products like vacuums and kitchen machines you pay €20 deposit. Before we deliver the appliance, you have to pay the deposit. You are prompted to do so when taking out the subscription via iDeal or credit card.
You will of course receive the deposit back when the subscription ends and after the product is collected from you in good condition (clean and working).
Have you taken out a 3-month or 2-year subscription before 25-06-2020 and you cancel within 2 years? Then you pay a return fee of €75. We will deduct this from the deposit you have paid.
Yes, that's possible. Log in with your MyBlueMovement account, add a 2nd or 3rd subscription and the discount will be deducted automatically.
Good to know
This discount promotion only applies to:
After the term of your BlueMovement subscription expires, the cancellation period is 1 month. The contract ends when the product is collected from your home. Our logistics partner will schedule an appointment for this. This will take several days, please keep this in mind.
No. Our subscription model is a form of operational lease and not a financial lease. This means that we remain the owner of the household appliance that is in your home. You are the user. With this subscription form, you will not receive a BKR registration.
As long as your subscription runs, you always have a working product. We take care of that. So there are no unexpected costs such as transportation costs, material costs or hourly wages.
No, unfortunately that's not possible. Because we transport multiple products in one trip, it is not possible to take back 2 separate appliance. We can take either your old washer or your old dryer with us.
That's right, from March 1st 2021, washing machines, washer-dryers, dishwashers, refrigerators (fridge-freezer combinations) and freezers have a new energy label.
Because new ways are being used to measure power consumption, this new label will help more in making a sustainable choice than the current label does.
The new energy label will already be placed on the products before this date.
Main general changes:
View the most important changes per product:
No, the products is always ours. You use it for as long as your subscriptions runs, and once it ends we come and collect the appliance.